Privacy Policy
Last updated: January 1, 2025
1. Information We Collect
We collect information you provide directly to us, such as when you inquire about our multifunctional furniture, request support, subscribe to our newsletter, or contact us. This may include your name, email address, phone number, and furniture preferences.
We also automatically collect certain information when you use our website, including your IP address, device information, browser type, pages visited, and referring URLs. This helps us understand how our services are used and improve the user experience.
We may collect usage analytics through cookies and similar technologies that help us measure performance, diagnose issues, and optimize page layouts. We minimize collection wherever possible and avoid gathering sensitive personal data unless explicitly required.
2. How We Use Your Information
We use the information we collect to provide product information, process inquiries, send support communications, and share updates about our multifunctional furniture and space-saving solutions.
We may also use your information to personalize content, perform analytics, prevent fraud, and comply with legal obligations. With your consent, we may send you marketing communications that you can opt out of at any time.
We analyze aggregated engagement data to identify which features matter most to customers so we can improve documentation, troubleshoot common issues, and prioritize new capabilities. Marketing messages are permission-based and include unsubscribe options.
3. Information Sharing and Disclosure
We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except as described in this policy or as required by law.
We may share information with trusted service providers who assist us in operating our website, conducting our business, or servicing you, provided that those parties agree to keep this information confidential.
Examples include hosting platforms, analytics services, customer support tools, and logistics partners. When sharing is necessary, we limit the information to what is needed and require appropriate contractual safeguards.
4. Data Security
We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include encryption, secure servers, and access controls.
While we strive to use commercially acceptable means to protect your personal data, no method of transmission over the internet or electronic storage is 100% secure. We encourage you to use strong passwords and protect your account credentials.
Our security approach combines network protection, hardened configurations, and regular assessments. If we become aware of a security incident affecting your information, we will investigate promptly and notify you as required.
5. Your Privacy Rights
Depending on your jurisdiction, you may have the right to access, correct, update, or delete personal information we hold about you. You may also have the right to object to or restrict certain processing, request data portability, or withdraw consent.
To exercise any of these rights, please contact us using the details provided below. We will respond to verified requests within the time period required by applicable law, subject to legal and operational limitations.
If you are dissatisfied with our response, you may have the right to lodge a complaint with your local data protection authority. We encourage you to reach out to us first so we can work to resolve any concerns.
6. Contact Us
If you have any questions about this Privacy Policy or our privacy practices, please contact us:
Email: info@trifoldsofa.com
Phone: +1 (416) 239-8686
When contacting us, please avoid sharing sensitive information beyond what is necessary to address your request. We strive to respond quickly and transparently, and we use your feedback to improve this policy over time.